In the decision-making cycle, which two steps must be effectively conducted to interpret nonverbal cues?

The correct answer highlights the importance of both observation and orientation in the decision-making cycle, particularly for interpreting nonverbal cues. Observation is the initial step where an individual closely watches and perceives nonverbal signals such as body language, facial expressions, and gestures. This step is crucial as it allows one to gather raw data about a person's emotions or intentions.

Following observation, orientation plays a vital role as it involves making sense of the observed cues within a specific context. This step requires the decision-maker to analyze the gathered information, considering various factors such as the situation, environment, and prior experiences. By combining these two steps—careful observation and contextual interpretation—one can effectively decode nonverbal communication, leading to better understanding and decision-making.

The other options involve different aspects of the decision-making cycle that do not directly correlate with interpreting nonverbal cues. For example, decision and action focus on making choices based on the information gathered, while evaluation and analysis pertain to assessing the effectiveness of decisions already made. Planning and execution relate more to preparing and implementing strategies rather than interpreting nonverbal communication. Thus, the emphasis on observation and orientation is what enables a deeper comprehension of nonverbal cues in any interaction.